Managed by TfL Rail
Discover Hayes & Harlington Rail Station. Getting to and from, buying and collecting tickets, staffing, facilities, accessibility & mobility access.
Station Road
Hayes
Greater London
UB3 4BX
Hayes & Harlington
Stations made easy
Route planning around the station including maps and platforms
Station Message: Alert!
Please note from Monday 9th November - 31st January 2021. Station approach exit will be closed due to ongoing station improvement works.
Please use the staircase to exit the station via the station building.
During this period there is no access to step-free access to or from platform 4/5.
Please allow extra time for your journey.
Station Message: Alert!
The waiting room on platform 3 is closed for refurbishment until mid-November 2020
Station Message: Alert!
To protect our colleagues and customers from the spread of COVID-19 we have reduced the ticket office opening times. The ticket office will be open between
- 08:00-18:00 Sat
Station Message: Alert!
From Friday 24th May 2020 there will be a reduced amount of parking spaces. This is to allow station improvement work to take place. We apologise for any inconvenience this may cause.
Station Message: Alert!
Getting to and from the station
Bicycle parking
Information to plan your onward journey is available in a printable format here
TfL Rail service to London Heathrow.
Ticket buying and collection
Saturday 08:00 - 18:00
Sunday 09:30 - 19:10
The ticket office has temporarily relocated to the north side of station due to Crossrail works
Travelling with Contactless is available
Staffing and general services
Staff assistance is available from first train until last.
Closest Casino To Hayes Harlington Train Stops
Bus stop E and L outside station entrance(both directions)
Facilities
Located by the temporary ticket office off platform 4. Toilets are locked, please contact a member of staff for assistance.
Platform 3
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
- We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
- Staff help available
- Yes
- Staff are available to assist from the first to last train.
- Staff help available opening times
- Monday - Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access note
- Accessibility Category B3. This station has step-free access to some platforms. Step-free access is available to platform 4 and 5 Eastbound services only. There is no step-free access to platform 1, 2 and 3.
- Wheelchairs available
- Yes